rt360 Incident Management
Identify, record, and resolve organization-wide incidents swiftly
rt360 Incident Management
Modern-day organizations need a holistic view of incidents that pose financial, non-financial, and reputational threats. Such incidents may be spread across departments, stakeholders, and functions, so having a multi-layered outlook is important.
rt360 GRC Incident Management enables organizations to adopt an integrated and holistic approach to incident management, enabling them to manage key aspects like identification, capture, swift resolution, and loss and recovery data capture in real time. rt360 GRC Incident Management offers a centralized data management repository to collect comprehensive data on incidents and helps in predicting future incidents based on historical internal and external data.
Key Features
Capture
Capture
Ability to capture multiple types of incidents
Loss and recovery
Loss and recovery
Record multiple recovery modes, such as insurance, settlement, and so on
Record gross loss, recovery, net loss, and mode of recovery, at an incident level
Accounting
Accounting
Record the amount recovered
Map the amounts to the GL for accounting
Near-miss and whistleblower events
Near-miss and whistleblower events
Handle whistleblower incidents in a sensitive and confidential manner
Configure workflows for whistleblower/ ombudsman incidents based on existing policies
Tracking and resolution
Tracking and resolution
Tag or flag incidents with multiple attributes
Suppress false alerts and facilitate bulk action/closure of alerts
Notifications and reminders
Notifications and reminders
Send customized alerts based on incident classification or necessary resolution
Send alerts and notifications through emails to multiple users, with additional SMS functionality
Define and monitor
Define and monitor
Internal and external assessments
Internal and external assessments
Audit and incident reporting capabilities
Audit and incident reporting capabilities
Key Functionalities

ESG framework assessment
ESG framework assessment
Auto-creation of standardized ESG reports
Mapping of frameworks to various attributes

ESG risk assessments
ESG risk assessments
Perform risk assessments, record ratings, plan, and respond
Analyze and mitigate risks

ESG disclosures
ESG disclosures
Identify current state
Plan for the target state

ESG metrics monitoring and reporting
ESG metrics monitoring and reporting
Define parameters to manage key ESG metrics
Monitor, report, and measure performance

ESG analytics and dashboards
ESG analytics and dashboards
Real-time insights on various ESG metrics
User customizable reports and dashboards

Integrated ESG management
Integrated ESG management
Link ERM risk register with ESG risk registers
Integrate with in-house and third-party systems
Benefits

Next-gen intuitive experience

Holistic and integrated view of the incident lifecycle

Visibility and transparency in incident management

Predictive insights powered by advanced analytics

Ability to identify root causes with adequate data

Improved cycle time, productivity, and internal efficiencies
Value Proposition
Business first, technology next approach
Business first, technology next approach
Industry-specific risk registers, controls
Industry-specific risk registers, controls
Compliant to global GRC frameworks
Compliant to global GRC frameworks
Flexible commercials and deployment models
Flexible commercials and deployment models
Business first, technology next approach
Business first, technology next approach
Industry-specific risk registers, controls
Industry-specific risk registers, controls
Compliant to global GRC frameworks
Compliant to global GRC frameworks
Flexible commercials and deployment models
Flexible commercials and deployment models
Products
rt360 Governance, Risk & Compliance Suite
rt360 Enterprise Risk Management
Identify, assess, mitigate and monitor enterprise-wide risks arising out of operations and ensure compliance with leading regulatory frameworks
rt360 Audit Management
Streamline, integrate and fortify audit management. Adopt a structured, integrated and proactive approach to audits to control costs and reduce risks
rt360 Compliance Management
Automate the overall compliance process; identify, assess, and monitor adherence with leading regulatory frameworks
rt360 Environmental, Social and Governance
Assess, manage, and monitor ESG risks systematically and align the organization’s strategic and financial objectives with the overarching ESG program
rt360 Incident Management
Streamline organization-wide incident management to identify, record and resolve incidents with business-impact
Brochures
rt360 Governance, Risk & Compliance Suite
Accelerate the process of identifying enterprise risks, and monitor and automate controls to gain a holistic and integrated view of governance and compliance
Download Nowrt360 Enterprise Risk Management
Identify, assess, mitigate, and monitor enterprise risks effectively with advanced risk modeling, analytical and reporting capabilities, in compliance with Basel-II and Basel-III guidelines
Download Nowrt360 Audit Management
Put your organization on the fast track to audit compliance. Automate, streamline and align your organizational objectives with your overarching audit program
Download Nowrt360 Compliance Management
Simplify and automate organization-wide compliance processes while constantly monitoring adherence to regulatory and policy requirements through a single pane of glass
Download Nowrt360 Environmental Social and Governance
Adopt a centralized and industry-specific approach to ESG risks. Assess, manage, and monitor ESG risks systematically and in an integrated manner
Download Nowrt360 Incident Management
Streamline organization-wide incident management to identify, record and resolve incidents with business-impact
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