rt360 Incident Management
Identify, record, and resolve organization-wide incidents swiftly
Efficient Incident Management System to identify, record, and resolve organizational incidents
Modern-day organizations need a holistic view of incidents that pose financial, non-financial, and reputational threats. Such incidents may be spread across departments, stakeholders, and functions, so having a multi-layered outlook is important.
rt360 GRC Incident Management enables organizations to adopt an integrated and holistic approach to incident management, enabling them to manage key aspects like identification, capture, swift resolution, and loss and recovery data capture in real time. rt360 GRC Incident Management offers a centralized data management repository to collect comprehensive data on incidents and helps in predicting future incidents based on historical internal and external data.
Key Features
Capture
Capture
Ability to capture multiple types of incidents.
Loss and recovery
Loss and recovery
Record multiple recovery modes, such as insurance, settlement, and so on.
Record gross loss, recovery, net loss, and mode of recovery, at an incident level.
Accounting
Accounting
Record the amount recovered.
Map the amounts to the GL for accounting.
Near-miss and whistleblower events
Near-miss and whistleblower events
Handle whistleblower incidents in a sensitive and confidential manner.
Configure workflows for whistleblower/ ombudsman incidents based on existing policies.
Tracking and resolution
Tracking and resolution
Tag or flag incidents with multiple attributes.
Suppress false alerts and facilitate bulk action/closure of alerts.
Notifications and reminders
Notifications and reminders
Send customized alerts based on incident classification or necessary resolution.
Send alerts and notifications through emails to multiple users, with additional SMS functionality.
Define and monitor
Define and monitor
Internal and external assessments
Internal and external assessments
Audit and incident reporting capabilities
Audit and incident reporting capabilities
Key Functionalities
ESG framework assessment
ESG framework assessment
Auto-creation of standardized ESG reports
Mapping of frameworks to various attributes
ESG risk assessments
ESG risk assessments
Perform risk assessments, record ratings, plan, and respond
Analyze and mitigate risks
ESG disclosures
ESG disclosures
Identify current state
Plan for the target state
ESG metrics monitoring and reporting
ESG metrics monitoring and reporting
Define parameters to manage key ESG metrics
Monitor, report, and measure performance
ESG analytics and dashboards
ESG analytics and dashboards
Real-time insights on various ESG metrics
User customizable reports and dashboards
Integrated ESG management
Integrated ESG management
Link ERM risk register with ESG risk registers
Integrate with in-house and third-party systems
Benefits
Next-gen intuitive experience
Holistic and integrated view of the incident lifecycle
Visibility and transparency in incident management
Predictive insights powered by advanced analytics
Ability to identify root causes with adequate data
Improved cycle time, productivity, and internal efficiencies
Value Proposition
Business first, technology next approach
Business first, technology next approach
Industry-specific risk registers, controls
Industry-specific risk registers, controls
Compliant to global GRC frameworks
Compliant to global GRC frameworks
Flexible commercials and deployment models
Flexible commercials and deployment models
Business first, technology next approach
Business first, technology next approach
Industry-specific risk registers, controls
Industry-specific risk registers, controls
Compliant to global GRC frameworks
Compliant to global GRC frameworks
Flexible commercials and deployment models
Flexible commercials and deployment models
Products
rt360 Governance, Risk & Compliance Suite
rt360 Enterprise Risk Management
rt360 Audit Management
rt360 Compliance Management
rt360 Environmental, Social and Governance
rt360 Incident Management
Brochures
rt360 Governance, Risk & Compliance Suite
Accelerate the process of identifying enterprise risks, and monitor and automate controls to gain a holistic and integrated view of governance and compliance.
Download Nowrt360 Enterprise Risk Management
Identify, assess, mitigate, and monitor enterprise risks effectively with advanced risk modeling, analytical and reporting capabilities, in compliance with Basel-II and Basel-III guidelines.
Download Nowrt360 Audit Management
Put your organization on the fast track to audit compliance. Automate, streamline and align your organizational objectives with your overarching audit program.
Download Nowrt360 Compliance Management
Simplify and automate organization-wide compliance processes while constantly monitoring adherence to regulatory and policy requirements through a single pane of glass.
Download Nowrt360 Environmental Social and Governance
Adopt a centralized and industry-specific approach to ESG risks. Assess, manage, and monitor ESG risks systematically and in an integrated manner.
Download Nowrt360 Incident Management
Streamline organization-wide incident management to identify, record and resolve incidents with business-impact.
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