The outbreak of Covid-19 has brought several significant changes in the way business operations are carried out across the globe. Companies are ensuring the safety of their employees by updating their work policy in sync with the pandemic and adhering to social distancing as per centre’s guidelines. The banking and financial sector employees are at the forefront of this challenge and making sure that all financial requirements for their customers are met, even if they have to impart it from the bank branches physically. Keeping this in mind, the sector is trying to put in place several employee-friendly policies and Work From Home is amongst the new modes of operations leveraging the digital tools that banks are implementing. On the basis of several expert opinions from around the sector, Rashi Aditi Ghosh of Elets News Network (ENN) unfold the reality of WFH and find out whether it’s the new normal for the financial industry.