The pandemic, as we all know, has accelerated the adoption of technology across various verticals. While there were initial hiccups, especially for industries that were not well versed with technology, digital transformation has now become a reality across sectors. Various industry leaders recently spoke to Dataquest, and spoke of how the technology industry will evolve post-pandemic.
“In the post-pandemic era, businesses the world over are waking up to two major realizations. The first is that risks are an immutable part of the future. The second is that when it comes to risk management, technology has outgrown its role as a mere enabler, permeating businesses at every level and becoming integral to their core strategy,” said Ms. Jaya Vaidhyanathan, CEO, BCT Digital while also adding: “In 2022, I expect to see continued growth in AI-enabled technologies, robotics and automation, all of which will become instrumental in recalibrating businesses as they navigate uncertainties in the marketplace. Pandemic-driven disruption has challenged every walk of life and AI will be critical in helping businesses and key industries to rise to customer expectations on a sure footing.”