Enabling 360-degree transaction monitoring at a leading Asian bank through Unified Monitoring System
Slippage reduction by ~40 bps and ROA improvement by ~8 bps
About the client
About the client
Summary
Implementation Snapshot
- Coverage:Assets, Liabilities, Staff a/c, Office a/cs
- 12.5 million customers
- 105 million accounts (includes all a/cs)
- 20 million transactions scanned daily
- 10800 branches | 75000 users
- 300 business rules
Implementation snapshot
Business challenge
Solution
Implementation Snapshot
- Coverage:Assets, Liabilities, Staff a/c, Office a/cs
- 12.5 million customers
- 105 million accounts (includes all a/cs)
- 20 million transactions scanned daily
- 10800 branches | 75000 users
- 300 business rules
The engagement was complicated by multiple data sources and variations in application frameworks, hardware configurations, and server setups. The immense scope of the project, encompassing end-to-end automation of the entire bank’s operations and support for 20,000 concurrent users across various departments and user levels, along with intricate workflows and standard operating procedures for alert handling, were significant aspects of this implementation.
Beyond the consolidation of multiple applications under a unified umbrella, the comprehensive solution provides real-time visibility, offline tracking, and analysis of transactional activities. It monitors critical events related to financials, business, management, and industry to detect emerging credit stress. The primary objectives are to identify anomalies or suspicious activities indicative of fraud or operational risk.
Leveraging advanced analytics and technology, the system streamlines surveillance, strengthens fraud detection capabilities, and enhances overall risk management practices as follows:
- Expandable rule library – 300+ rules in action
- Unified view of alerts from multiple systems e.g. EWS, EFRMS, Audit
- Comprehensive alert coverage (Asset/Liabilities/Office a/cs, staff a/cs, forex)
- Coverage across fund-based and non-fund-based facilities
- Risk scoring based on multiple parameters to quantify risk of customers
- Extensive real-time capabilities
- Queuing for real-time streaming of transactional data
- In-memory processing for real-time alerting of suspicious transactions; scanning for irregularities, payments monitoring, round tripping/fund siphoning, and transaction pattern analysis
- AI/ML enabled modelling for business logic
- Multiple threads for parallel processing; optimized throughput by increasing resource allocation
- Automated data ingestion & alert generation
- Usage of bots/APIs and automated schedulers
- Reverse feedback to source systems (e.g. Rating, audit)
- Configurable workflow & notifications
- Flexible rules for alert delivery across levels
- Configurable criticality levels, resolution times at alert level
- Mobility for anywhere, anytime access
- Responsive design | Compatible with Android/iOS | Multiple form factors
- Industry standard security protocols | Role-based access
- Detailed reporting & dashboards
- 360-degree customer and portfolio view for managerial decisioning & follow-up
- Aggregated customer & processed data across modules
Monitoring capabilities | High volume data handling | Flexible configurable workflow
The implementation of the Unified Transaction Monitoring System yielded significant benefits for the bank:
Awards & Recognition



Chartis Research’s top 100 RiskTech companies 2022

RiskTech100 2021


Provider of the year 2019



rt360 Early Warning System by Banking Frontiers

business of the year 2021


of the year 2020

rt360 is a risk management product suite to manage the entire risk portfolio of banks and financial institutions that includes credit risk, capital allocation, pricing risk, liquidity risk, model risk and operational risk.
rt360 is designed by bankers, risk practitioners and technology specialists with a Business First, Technology Next approach, empowering banks and financial institutions to focus on their credit growth and profitability while managing their risks. The product is fully designed and made in India to address the complexities of the financial sector globally. The suite comprises of five distinct products to manage each of the risk portfolio.
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